Please read these terms carefully before using our lottery services. By purchasing tickets or using our services, you agree to be bound by these terms and conditions.
Welcome to jackpotozland.com. These Terms of Service constitute a legally binding agreement between you and jackpotozland.com governing your access to and use of our lottery services, including our website, retail locations, and any related services we provide.
By purchasing a lottery ticket, creating an account, visiting our retail locations, or otherwise accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and any other applicable policies we may establish from time to time.
If you do not agree to these terms, you must not use our services or purchase lottery tickets. Your continued use of our services following any changes to these terms constitutes acceptance of those changes.
Important: These terms may be updated periodically. Please review them regularly to stay informed of any changes.
You must be at least 18 years of age to purchase lottery tickets, create an account, or participate in any lottery games offered by jackpotozland.com. This requirement is mandated by Australian law and strictly enforced.
By using our services, you represent and warrant that you are 18 years of age or older. We reserve the right to request proof of age at any time, including valid government-issued identification. Failure to provide such proof may result in account suspension, ticket cancellation, and forfeiture of any prizes.
Our lottery services are available to residents of Australia only. You must be physically located within Australian territory at the time of ticket purchase. Certain games may have additional state-specific restrictions or requirements, which will be clearly indicated on the relevant game pages.
The following persons are not eligible to participate in our lottery services:
While account creation is not required for all retail ticket purchases, certain services and features may require you to create an account. When creating an account, you agree to:
You may only create one account per person. Multiple accounts are prohibited and may result in suspension or termination of all associated accounts. Accounts are non-transferable and may not be sold, shared, or assigned to any other person or entity.
We reserve the right to verify your identity and account information at any time. This may include requesting government-issued identification, proof of address, or other documentation. Failure to provide requested verification within a reasonable timeframe may result in account suspension and forfeiture of prizes.
Each lottery game offered by jackpotozland.com is governed by specific rules and regulations established by the relevant state or territory gaming authority. These rules determine how each game is played, how winners are determined, prize structures, and claiming procedures.
The official rules for each game are available on the respective game pages and at our retail locations. You agree to familiarize yourself with and abide by the rules of any game you choose to play. In the event of any discrepancy between information displayed on our website and official state regulations, the official regulations shall prevail.
All lottery draws are conducted in accordance with state-mandated procedures and are independently audited for fairness and randomness. Draw results are final and binding. No appeals, challenges, or disputes regarding draw outcomes will be entertained except in cases of proven technical malfunction or fraud verified by regulatory authorities.
Winning odds for each game are clearly displayed on our website and at retail locations. These odds are determined by mathematical probability and game structure. We make no representations or warranties regarding your likelihood of winning, and past results do not influence future outcomes.
Remember: Lottery games are games of chance. The house edge ensures the lottery operator maintains profitability over time. Never spend more than you can afford to lose.
Lottery tickets may be purchased at authorized retail locations throughout Australia. Each ticket purchase constitutes a separate transaction and agreement to these terms. Tickets must be purchased before the advertised draw closing time to be valid for that draw.
We accept various payment methods at retail locations, including cash, debit cards, and credit cards. Payment processing is subject to verification and fraud prevention measures. We reserve the right to refuse any payment method or transaction that raises security concerns.
Upon successful purchase, you will receive a physical ticket or digital confirmation containing your entry details, draw date, game information, and unique ticket number. This ticket is your only proof of purchase and entry. You are solely responsible for safeguarding your ticket and presenting it for prize claims.
All ticket purchases are final. Tickets cannot be canceled, modified, or refunded once the transaction is complete, except in cases of proven technical error or system malfunction. We do not accept responsibility for lost, stolen, damaged, or destroyed tickets.
Important: Always verify your ticket details immediately after purchase. Report any discrepancies to retail staff before leaving the premises.
Winners must claim their prizes within the specified claim period as determined by the relevant state lottery authority. Claim periods vary by state and prize tier but typically range from 6 to 12 months from the draw date. Unclaimed prizes after the claim period expires are forfeited and returned to the state lottery fund.
To claim a prize, you must present the original winning ticket and valid government-issued photo identification. For larger prizes, additional verification may be required, including proof of address, tax file number, and completion of statutory declarations. All prize claims are subject to validation and verification procedures.
Prize claiming procedures vary by prize amount:
Prizes may be paid via cash (for small amounts), bank transfer, or cheque depending on the prize amount and state regulations. Large prize payments may take several weeks to process due to verification and compliance requirements.
In Australia, lottery winnings are generally not subject to income tax. However, winners are responsible for understanding and complying with all applicable tax laws and regulations. We recommend consulting with a qualified tax professional regarding your specific situation, particularly for large prizes.
Winners of significant prizes are strongly encouraged to seek independent financial, legal, and tax advice before claiming or spending their winnings. We do not provide financial or legal advice and accept no responsibility for winners' financial decisions following a prize claim.
By claiming a prize, you may be required to participate in reasonable publicity activities as required by state lottery regulations. This may include the use of your name, likeness, and general location in promotional materials. However, we respect your privacy and will not disclose your full address or contact details without your consent.
In the case of syndicate or group play, all members of the group are jointly and severally responsible for agreeing on prize distribution. We require written authorization from all group members before releasing prizes to designated representatives. Disputes among group members are not our responsibility.
To the maximum extent permitted by law, jackpotozland.com, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of our services, purchase of tickets, or participation in lottery games.
We do not guarantee uninterrupted or error-free service. Technical issues, system maintenance, network problems, or force majeure events may temporarily affect service availability. We are not liable for any losses resulting from service interruptions or delays.
We are not responsible for lost, stolen, damaged, or destroyed tickets. You are solely responsible for safeguarding your tickets. Duplicate tickets cannot be issued, and prizes cannot be claimed without the original winning ticket except in extraordinary circumstances as determined by state lottery authorities.
In any event, our total liability to you for all claims arising from or relating to your use of our services shall not exceed the amount you paid for the specific ticket or service giving rise to the claim.
In the event of any dispute, claim, or controversy arising from these terms or your use of our services, you agree to first contact us at legal@jackpotozland.com to attempt to resolve the matter informally. We will respond within 14 business days and work in good faith to resolve the dispute.
If informal resolution is unsuccessful, both parties agree to participate in mediation before pursuing formal legal action. Mediation shall be conducted by a mutually agreed mediator in accordance with Australian dispute resolution procedures.
These Terms of Service are governed by the laws of the State of Victoria, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts of Victoria for any legal proceedings arising from these terms or your use of our services.
Disputes regarding draw results, prize claims, or game rules may be escalated to the relevant state lottery regulatory authority. Decisions made by regulatory authorities are final and binding on all parties.
We are committed to promoting responsible gaming practices and supporting player welfare. You agree to play responsibly and within your financial means. Lottery tickets should be purchased for entertainment purposes only and never as a means of generating income or solving financial problems.
If you feel you need a break from lottery activities, you may request self-exclusion from our services. Self-exclusion requests can be submitted to our customer service team and will be implemented across all jackpotozland.com services. Self-exclusion periods typically range from 3 months to permanent exclusion.
If you or someone you know is experiencing problems with gambling, please visit our Responsible Gaming page for information about support services, counseling resources, and helpline contacts. Help is available 24/7 through the National Gambling Helpline at 1800 858 858.
Your wellbeing is important to us. Please play responsibly, set limits, and seek help if gambling becomes problematic.
You agree not to engage in any of the following prohibited activities:
Violation of these prohibitions may result in immediate account termination, forfeiture of prizes, legal action, and reporting to law enforcement or regulatory authorities.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes but is not limited to:
Material changes to these terms will be posted on our website with an updated effective date. Your continued use of our services following any changes constitutes acceptance of the revised terms.
All content, trademarks, logos, service marks, trade names, and other intellectual property displayed on our website or materials are the property of jackpotozland.com or their respective owners. This includes but is not limited to text, graphics, images, software, designs, and audiovisual content.
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our services without our express written permission.
The jackpotozland.com name, logo, and all related marks are trademarks of jackpotozland.com. Unauthorized use of our trademarks is strictly prohibited and may result in legal action.
Our services may integrate with or link to third-party service providers, including payment processors, identity verification services, and lottery operators. We are not responsible for the practices, policies, or actions of these third parties.
Payment transactions are processed by third-party payment providers. Your payment information is subject to the privacy policies and terms of service of these providers. We do not store complete payment card details on our systems.
Our website may contain links to external websites operated by third parties. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, products, services, or practices of third-party websites.
jackpotozland.com operates under licenses and regulations established by state and territory lottery authorities across Australia. We are committed to maintaining full compliance with all applicable gaming laws, regulations, and industry standards.
Our lottery operations are licensed by relevant state authorities and subject to regular audits by independent testing agencies. All draw results are verified for randomness and fairness in accordance with regulatory requirements.
We maintain comprehensive anti-money laundering and counter-terrorism financing procedures in compliance with Australian law. Suspicious transactions may be reported to relevant authorities without notice to you.
We comply with all state and territory responsible gaming requirements, including age verification, self-exclusion programs, player protection measures, and support resource provision.
You may terminate your account at any time by contacting our customer service team at support@jackpotozland.com. Account closure does not affect any outstanding ticket purchases or prize claims.
We reserve the right to suspend or terminate your account and access to our services immediately and without notice if you:
Upon termination, your right to access and use our services immediately ceases. Any unclaimed prizes at the time of termination remain claimable during the standard claim period. We may retain certain information as required by law or for legitimate business purposes.
Your privacy is important to us. The collection, use, storage, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
We collect personal information necessary to provide lottery services, verify your identity, process transactions, and comply with legal obligations. This may include name, date of birth, address, contact details, identification documents, and transaction history.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
For complete details about how we handle your personal information, please review our comprehensive Privacy Policy.
If you have any questions, concerns, or inquiries regarding these Terms of Service or our lottery services, please contact us using the following methods:
We aim to respond to all inquiries within 5-7 business days. For urgent matters related to prize claims or account issues, please contact us by phone during business hours or visit your nearest retail location.
By using jackpotozland.com lottery services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all policies referenced herein.
These terms were last updated on January 8, 2025 and are effective immediately.
Explore our other legal policies and guidelines to understand your rights and our commitments.
Learn how we collect, use, and protect your personal information in compliance with Australian privacy laws.
Read Privacy PolicyUnderstand how we use cookies and similar technologies to enhance your experience on our website.
Read Cookie PolicyAccess resources, support services, and guidelines for maintaining healthy lottery participation habits.
Learn About Responsible Gaming