Lottery games should be entertaining, not stressful. We're committed to providing resources, support, and guidance to help you maintain healthy gaming habits.
Responsible gaming means approaching lottery participation with balance, awareness, and control. It's about treating lottery tickets as entertainment—not as a way to make money, solve financial problems, or escape stress.
When you play responsibly, you set clear limits on time and money spent, understand the odds, recognize warning signs of problematic behavior, and seek help when needed. Responsible gaming empowers you to enjoy lottery games while protecting your wellbeing and financial health.
View lottery tickets as fun, not a financial strategy
Set limits on spending and time before you play
Understand odds, rules, and realistic expectations
Follow these practical guidelines to maintain a balanced, positive relationship with lottery games.
Decide how much you can afford to spend before you play. Never exceed this amount, and only use money you can afford to lose without impacting essential expenses.
Decide in advance how much time you'll spend on lottery activities. Set alarms or reminders to help you stick to your limits and take regular breaks.
If you lose, accept it and move on. Never try to win back money by spending more than your budget. Chasing losses leads to problematic behavior.
Lottery should be one of many leisure activities, not the primary one. Maintain hobbies, social connections, and interests outside of gaming.
Avoid playing when stressed, angry, depressed, or under the influence of alcohol or substances. Emotional decisions often lead to poor choices.
Only play with money left over after paying bills, rent, food, and other essentials. Never borrow money or use credit to purchase lottery tickets.
Winning is rare. Accept that lottery is a game of chance with low probability. Don't expect to win or rely on winnings for income.
Step away from lottery activities regularly. Take days or weeks off to maintain perspective and ensure gaming doesn't become habitual or compulsive.
Share your gaming habits with friends or family. Open communication helps maintain accountability and provides external perspective on your behavior.
Be honest with yourself. If you notice these behaviors, it may be time to seek help or take a break from gaming.
You regularly exceed your budget or spend money meant for other purposes on lottery tickets.
You try to win back money you've lost by spending more, creating a cycle of increasing losses.
Gaming interferes with work, family, social obligations, or daily tasks. You prioritize lottery over important commitments.
You borrow money, use credit cards, or take loans to purchase lottery tickets or cover losses.
You hide or downplay how much time or money you spend on lottery from family, friends, or yourself.
Gaming causes anxiety, depression, guilt, shame, or relationship problems. You feel stressed about losses or obsessed with winning.
You've tried to cut back or quit but find yourself unable to resist the urge to play, even when you want to stop.
You play lottery to forget worries, relieve stress, or escape from emotional pain rather than for entertainment.
Answer these questions honestly to reflect on your gaming habits. If you answer yes to several, consider seeking support.
Have you spent more money on lottery tickets than you can afford?
Do you feel guilty, ashamed, or anxious about your gaming habits?
Have you borrowed money or sold possessions to fund lottery purchases?
Has gaming caused problems in your relationships or at work?
Do you lie to others about how much time or money you spend gaming?
Have you tried to cut back or stop but found yourself unable to do so?
Do you play lottery to escape stress, anxiety, or other problems in your life?
If you answered yes to three or more questions, consider reaching out for support. Professional help is available and confidential.
Taking control of your gaming starts with clear, realistic limits. Here's how to set boundaries that work for you.
Set a weekly or monthly budget for lottery tickets based on disposable income only.
Decide how much time you'll spend on lottery activities each week and stick to it.
Choose specific days to play and avoid daily or impulsive ticket purchases.
Document your budget, time, and frequency limits. Keep this note visible as a reminder and commitment to yourself.
Pay for tickets with cash rather than cards. This makes spending more tangible and helps you track your budget.
Use phone alarms or calendar reminders to alert you when you've reached your time or spending limit.
Share your limits with a friend or family member who can provide accountability and check in on your progress.
Check your limits weekly or monthly to ensure they remain realistic and effective for your current situation.
If you or someone you know is struggling with problem gambling, confidential help is available. Reach out today—you're not alone.
Free, confidential, 24/7 support for anyone affected by gambling issues
Live chat with trained counselors available 24/7 for immediate support
Confidential conversations with trained professionals who understand gambling issues
Non-judgmental support and practical strategies for managing gaming behavior
Referrals to local counseling services, financial advisors, and peer support groups
Information for family members and friends affected by someone's gambling
We work with trusted organizations dedicated to responsible gaming support, education, and player protection across Australia.
Australian law strictly prohibits anyone under 18 from purchasing lottery tickets or participating in any gambling activity. We take this responsibility seriously and implement rigorous age verification processes.
All players must verify they are 18 or older before purchasing tickets. Valid identification is required at retail locations.
Our authorized retailers are trained to identify underage individuals and refuse service to anyone who cannot provide valid proof of age.
We maintain a zero tolerance policy for underage gaming and work closely with regulatory authorities to enforce age restrictions.
Help protect minors from gambling by keeping lottery tickets secure and monitoring their online activities.
Keep tickets and gambling materials out of reach of children
Use parental controls on devices to restrict access to gambling sites
Talk openly with children about the risks of gambling
Never give lottery tickets to minors as gifts
We pledge to uphold the highest standards of player protection, transparency, and ethical operations in every aspect of our lottery services.
We display clear odds, rules, and prize information for every game. No hidden terms, no surprises—just honest, straightforward lottery services.
We actively promote responsible gaming through educational materials, warning messages, and accessible resources at every customer touchpoint.
We collaborate with leading responsible gaming organizations, counseling services, and regulatory bodies to continuously improve player protection.
We ensure that help resources, counseling referrals, and support information are easy to find and accessible to all players and their families.
We rigorously enforce age restrictions through verified identification processes and ongoing retailer training to prevent underage access.
We regularly review and enhance our responsible gaming measures based on industry best practices, player feedback, and regulatory requirements.
Explore these trusted resources for further information, tools, and support related to responsible gaming.
If you're struggling with gambling issues, don't wait. Confidential help is available 24/7.
All services are free, confidential, and available for players and their families.
